Restaurant
Bella Roma - reader comments |
"Had
an excellent evening with my husband at Bella Roma. Steaks
were cooked to perfection and lovely veg. Nice bottle of
wine. Staff were polite and friendly. Will definately
go back soon." -
ostuni, manchester - 20/4/08 (visited on a saturday evening) |
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"It
was a terrible place, the floor and glasses were
dirty, stale desserts, burnt pizza, they even messed
up the bill." -
stacy, liverpool - 19/3/08 (visited on a monday lunch) |
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"Wish
I'd read the reviews before visiting. Complete shambles.
Visited with my wife and two children. We ordered starters but when
mine came it was not what I had ordered. When this
was pointed out the waitress she apologised and took it away again.
The others finished their starters and the waitress then arrived with
the main courses. I pointed out to her that I hadn't had my starter
yet and she took the mains away again. In a few minutes my starter
finally arrived. It was Pasta & Bean Soup, but it didnt contain
any pasta. Nevertheless it tasted OK. Our mains then
arrived. My wife had ordered a Chicken & Spicy Sausage dish, only
problem was it had no spicy sausage in it. I had ordered a pizza with
additional hot chillies as suggested in the menu and surprise surprise,
there were no chillies on it. We definitely won't ever eat here again."
- alan ogle, northern
ireland - 5/3/08 (visited on a saturday evening) |
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"Our
fried sardine starter was still frozen. When we complained
they didn't give any apology whatsoever. The staff were very
rude and ill mannered. The manager was too afraid to come
and speak to us so we had to go over to him. They didn't charge us
for the starters but they did add a 10% service charge that we noticed
(thank goodness) and got removed. One of our group had been here before
and had ordered a vegetarian dish which contained sausage. When she
queried it, they said that they'd added it 'for flavour'. She gave
this place a chance because generally the food is ok
but they really don't seem to be able to cope with large numbers
of customers. I won't go back there because of the rudeness and lack
of apology. Everyone makes mistakes but that is unacceptable."
- rachel chatwin,
manchester - 27/10/07 (visited on a saturday evening) |
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"I
would never go back there again. It was well overpriced
for what we got." -
claire, manchester - 4/7/07 (visited on a Weds evening) |
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"I
submitted a review of Bella Roma below after experiencing a nice meal
for 2 a few weeks ago. As a result of my previous visit I decided
to hold my birthday party here for 15 of us. I read a review on this
page that they couldn't cope but didnt believe it as it was nice when
just the 2 of us visited. I was very wrong - it took over
an hour to get our order in and well over an hour
for our starter to come. One of the party found plastic in
her food and still got charged. One child's pizza was full of chilli
and spice when it was asked specifically to be plain. The manager
was extremely argumentative and wanted to know why we had
left the food. The mother of the child had no problem whatsoever and
was willing to pay for it and forget it. The manager came to the table
over 6 times demanding to know the problem which caused upset and
we all left disgusted after paying the bill which they charged extras
on. They decide when they feel like they understand English.
They certainly understood it when they wanted paying. They ruined
my whole evening. Thank God that the little girl didnt have allergies
to chilli etc otherwise there would have been a serious problem, not
just one the manager had made up. My whole night was totally ruined
- I wished I had listened to the previous reviewer - avoid
at all costs." -
sheryl ritchie, manchester - 4/7/07 (visited on a Wednesday evening)
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"The
manager was really nice. He let us have the special
of the day even though we were a bit late. The food was plentiful
and everything was cooked brilliantly. Left a great
taste in your mouth! We had no complaints whatsoever and staff
were friendly. You can see the chefs cooking. You get free
wine with your meal - bargain price. Lovely
little place. We will definately be going back soon. Well
recommended food. We had the special which was a starter, I had mushrooms,
hubby had garlic bread. Main was chicken with gorgeous cooked massive
potatoes, sauce, courgettes, crunchy veg and pepperoni with a glass
of wine or beer each. Well worth it, we had a lovely time." -
sheryl ritchie, manchester - 13/6/07 (visited on a Friday evening)
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"We
went to this as a party of 21. The restaurant could not cope. It had
squashed us in. Nobody could get past. The service was slow
and the bill was incorrect. I think if you are a party of
2 or 4, would be ok, but definately, not for larger groups."
- Sharon Hassall,
Audenshaw - 20/9/06 (visited on a Saturday evening) |
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"Having
only seen bad reviews of this place, I've always avoided it. Late
one rainy night however it appeared to be the only place open so
we stumbled in. It appeared we'd walked in on an argument between
the manager and a party of Italian business men. As most Italian's
look like they're arguing when they're talking we sat down nonetheless.
The angry businessmen left, still arguing as they went and
the manager then decided to pick a fight with another customer,
whom he thought was American. When she told him she was from Canada,
he laughed and apologised for his mistake, telling her in pidgen
English, 'I doesn't like Americans'. Then it was our turn. He came
over to apologise for the big scene he'd made earlier (not realising
we hadn't actually seen any big scene - more's the pity). And as
if the welcome wasn't bad enough, the food was simply terrible.
I had Calzone, which reminded me of those pizza's you used to make
in Home Economics at school. The salad was brown and the
mineral water I ordered was delivered in the plastic bottle
it was obviously bought at Spa in (with around a 500% mark up on
the price). As every other review of this place says, stay
well clear! The worst restaurant in Manchester by a mile!"
- James, Manchester
- 1/6/06 (visited on a Thursday after 11pm
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